Payment On Fudging Confectionery is by credit card,Â or PayPal account, via PayPal.
Processing Orders Orders placed by midday will be processed on the same day. Any orders placed after 12pm AEST will be processed by midday on the following business day. Orders placed on Friday will be processed over the weekend but will not be posted til Monday morning.
Lost Orders – It is a customer’s responsibility to inform Fudging Confectionery, via email, if an order hasn’t arrived in a reasonable time. A tracking number will be provided where possible
Postage It is customer’s obligation to enter correct delivery address when ordering. Due to the size of each product the amount we can pack into postage boxes is different please see each product type for postage quantities and the associated costs for these.
Returns Postage on any returns will be paid by the customer.
Refunds will only be accepted if there is a fault and not if the customer changes their mind, ordered the wrong item, found similar goods cheaper elsewhere, dietary requirements are not suitable to the customer. All care is taken to ensure our products are packed securely If Fudging Confectionery agrees that you qualify to return the goods purchased you will be reimbursed for the full value of the product portion of your order via refund from paypal.
Recalls if for any unforseen reason there is a product recall you will be advised via the Fudging Confectionery email system and reimbursed the full price of the product purchased.
Dietary Requirements Fudging Confectionery products are made on equipment used for nuts; they may contain traces of nuts.